Shipping policy


🌍 Shipping Destinations

We proudly ship worldwide from Malaysia. Whether you’re in Singapore, the United States, Europe, or beyond — we’ll deliver your order right to your doorstep.


🚚 Processing Time

  • All orders are processed within 2–3 business days.
  • Orders are shipped Monday to Friday (excluding weekends and public holidays).
  • You will receive a confirmation email with tracking details once your order has been dispatched.


 

📦 Shipping Options & Delivery Times

Malaysia

  • Standard Shipping (2–5 business days): We provide Free shipping in Malaysia area

 

Singapore

  • Economy Shipping (5–10 business days): from RM25
  • Express Shipping (2–5 business days): RM65 flat

 

Asia Pacific (e.g. Japan, Korea, Hong Kong, Australia, etc.)

  • Economy Shipping (7–14 business days): from RM55
  • Express Shipping (3–7 business days): from RM95


Europe (UK, Germany, France, etc.)

  • Economy Shipping (10–21 business days): from RM75
  • Express Shipping (5–10 business days): from RM120


United States & Canada

  • Economy Shipping (10–21 business days): from RM75
  • Express Shipping (5–10 business days): from RM130


Rest of World

  • Economy Shipping (14–28 business days): from RM60
  • Express Shipping (7–14 business days): from RM160


Please note: delivery times are estimates and may vary due to customs clearance or courier delays.


 

💳 Customs, Duties & Taxes

 

International shipments may be subject to import taxes, duties, or customs fees. These charges are determined by your country’s customs office and are the responsibility of the customer.



 

🔎 Tracking Your Order

 

All orders come with a tracking number. You can track your shipment through the courier’s website once your order has been dispatched.



❗ Lost or Delayed Parcels

  • We are not responsible for delays caused by customs, weather, or courier issues.
  • If your parcel is significantly delayed or lost, please contact us at [your email], and we will assist in filing a claim with the courier.

 

📩 Contact Us

If you have any questions about shipping, feel free to contact us at:

[hoppyxfashion@gmail.com ]