Shipping policy


๐ŸŒ Shipping Destinations

We proudly ship worldwide from Malaysia. Whether youโ€™re in Singapore, the United States, Europe, or beyond โ€” weโ€™ll deliver your order right to your doorstep.


๐Ÿšš Processing Time

  • All orders are processed within 2โ€“3 business days.
  • Orders are shipped Monday to Friday (excluding weekends and public holidays).
  • You will receive a confirmation email with tracking details once your order has been dispatched.


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๐Ÿ“ฆ Shipping Options & Delivery Times

Malaysia

  • Standard Shipping (2โ€“5 business days): We provide Free shipping in Malaysia area

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Singapore

  • Economy Shipping (5โ€“10 business days): from RM25
  • Express Shipping (2โ€“5 business days): RM65 flat

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Asia Pacific (e.g. Japan, Korea, Hong Kong, Australia, etc.)

  • Economy Shipping (7โ€“14 business days): from RM55
  • Express Shipping (3โ€“7 business days): from RM95


Europe (UK, Germany, France, etc.)

  • Economy Shipping (10โ€“21 business days): from RM75
  • Express Shipping (5โ€“10 business days): from RM120


United States & Canada

  • Economy Shipping (10โ€“21 business days): from RM75
  • Express Shipping (5โ€“10 business days): from RM130


Rest of World

  • Economy Shipping (14โ€“28 business days): from RM60
  • Express Shipping (7โ€“14 business days): from RM160


Please note: delivery times are estimates and may vary due to customs clearance or courier delays.


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๐Ÿ’ณ Customs, Duties & Taxes

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International shipments may be subject to import taxes, duties, or customs fees. These charges are determined by your countryโ€™s customs office and are the responsibility of the customer.



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๐Ÿ”Ž Tracking Your Order

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All orders come with a tracking number. You can track your shipment through the courierโ€™s website once your order has been dispatched.



โ— Lost or Delayed Parcels

  • We are not responsible for delays caused by customs, weather, or courier issues.
  • If your parcel is significantly delayed or lost, please contact us at [your email], and we will assist in filing a claim with the courier.

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๐Ÿ“ฉ Contact Us

If you have any questions about shipping, feel free to contact us at:

[hoppyxfashion@gmail.com ]